The 1st response to my inquiry was very fast. He came out to see the job quickly, took time to investigate all that would be involved, made alternate suggestions and quoted quickly. He was here when he said he would be, called when running slightly late (getting supplies) and did a great job at a very reasonable price. With very little spare time on my hands, I greatly value being able to do business this way. I will do repeat business with both ServiceMagic and Steve.